MANUFACTURING FURNITURE PRODUCTS
Yes! at Uzman Home, all products displayed on the website are made to order. Once you make a purchase and confirm your order, it is then pushed for production within our factory. Once in production, the required materials and resources are then put together by our experienced craftsmen.
Who then construct them into the final product or parts that assemble into the final product. Depending on the design and build of the furnishing product you’ve purchased.
Since we receive a high volume of orders every day, any products purchased from our website are finalized and scheduled for delivery within 7 to 10 business days. Once the item is in the production stage it undergoes 4 stages that are as follows:
Stage 1:
Construction and shaping of the frame; the structure and type of wood used vary from product to product. We at Exclusive Furniture factory only use 2 types of woods finely selected to match high-quality standards.
- Solid Wood
- MDF
Stage 2:
Foam padding of the frame; once the product is cleared off from stage 1, the frame is then foam-padded depending on the design of the product. we choose only premium foam for our products to maintain our quality standard.
Stage 3:
The upholstery of the padded frame; Finally the lushly padded frame is then upholstered using premier fabrics that match our quality standard. We have a huge collection of fabrics to select from. The upholstery includes tufting which again depends on the selected design of the product.
Stage 4:
Scheduled for Deliver; Once the production is completed the product is then scheduled for delivery.
FURNITURE PRODUCT QUERIES
No! Our home delivery service is completely free of cost all over UAE.
Who then construct them into the final product or parts that assemble into the final product. Depending on the design and build of the furnishing product you’ve purchased.
Since we receive a high volume of orders every day, any products purchased from our website are finalized and scheduled for delivery within 7 to 10 business days. Once the item is in the production stage it undergoes 4 stages that are as follows:
Stage 1:
Construction and shaping of the frame; the structure and type of wood used vary from product to product. We at Uzman Home factory only use 2 types of woods finely selected to match high-quality standards.
- Solid Wood
- MDF
Stage 2:
Foam padding of the frame; once the product is cleared off from stage 1, the frame is then foam-padded depending on the design of the product. we choose only premium foam for our products to maintain our quality standard.
Stage 3:
The upholstery of the padded frame; Finally the lushly padded frame is then upholstered using premier fabrics that match our quality standard. We have a huge collection of fabrics to select from. The upholstery includes tufting which again depends on the selected design of the product.
Stage 4:
Scheduled for Deliver; Once the production is completed the product is then scheduled for delivery.
Our delivery team will also assemble the product if it requires it, and in a fully professional manner. Our team is trained to handle the technicalities!
We have a highly efficient delivery system and our products are delivered within 7 to 8 business working days from the date of purchase.
It’s pretty obvious, isn’t it! You can place your order online, Our Agents are very professional and will guide you through your journey with Exclusive Funriture. Making it a valuable experience.
However, we do not accept orders with Cash on Delivery, Our payment gateways are highly secure, and provide you with a smooth platform, keeping things simple for you and easy for us.
Yes! All our products are customizable as per your requirements. If you wish to customize just choose your product and get in touch with us over your preferred platform. We do not proceed with production before your confirmation.
Note: All customizations are subject to additional charges depending on the depth of materials and resources required.
You can customize any product as per your requirement and all aspects are considered such as the dimensions, the upholstery design, or any additional add-ons you prefer. Even if you have your own design in mind, it can be built and produced. Our in-house designers will provide you with a demo of your product before you proceed with the purchase.
Note: All customizations are subject to additional charges depending on the depth of materials and resources required.
DELIVERY
No, After acceptance of the order, it becomes non-cancelable, non-exchangeable, and non-returnable.
If the product is within warranty and falls under manufacturing damages or defect, we will arrange the pick-up and refurbish the product. We will ship this within 7 days from receiving the product.
Yes, it will be scheduled for delivery the following day or within 72hrs.
To Reschedule a delivery, you can simply contact our customer care team through WhatsApp, email or phone.
In the event that the customer was not present to receive his/her order. Our team will reschedule the delivery within the following 5 to 6 days with no charges. Contact us on +971566659175 to know the status of your delivery schedule.
1. Yes, you can 1 to 2 days prior to the dispatch of the delivery.
2. The large packages do not fit into the entry way or stairway
3. We encourage you to study the sizes mentioned on the product page carefully and see if the furniture you order fits into your entryway and rooms. However, If the furniture does not fit, we will cancel the order and refund Its amount.
Yes. Customers will receive an invoice upon delivery through their email with all the details.
PAYMENTS
At Uzman Home you can shop with any of the following options:
- Visa & MasterCard
- Bank Trasfer
No! this facility will be available in near future.
Transactions could fail due to multiple reasons. Please check for the following:
Information passed on to payment gateway must be accurate i.e. account details, billing address, password(for net banking)
Your Internet connection is not disrupted in the process
If your account has been debited after a payment failure, it will be rolled back within 7 days, Please direct all questions and further clarifications regarding the above statement to support@uzmanhome.com
Our team will never request you to share any of your payment details over email or phone.
Uzman Home (an online furniture store) does not collect or store your account information at all.
Your transaction is authorized at multiple points, first by Visa/Mastercard & Banks directly without any information passing through us. However we monitor and review transactions on an on-going basis, to identify potentially fraudulent situations and take immediate corrective steps to mitigate/limit any damage caused/likely to be caused from the same.